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FAQs

If you have any other questions or need further information, please feel free to
reach out to us. We are here to help!

1. What types of home care services do you offer?

We provide comprehensive care solutions, including:

Home Care Services: Personal Care, Home Health Aide, Companionship, Medication Reminders, Meal Preparation, Transportation Services, and Light Housekeeping.

Medical Adult Day Care Services: Health Monitoring, Social Services, Transportation Services, Therapeutic Activities, Community Integration, and Nutritional Counseling.

2. What makes your services different from others?

Qualified Professionals: Our team consists of highly trained and experienced care professionals dedicated to delivering exceptional services.

Personalized Care Plans: We develop customized care plans tailored to specific needs and preferences in collaboration with clients and their families.

Continuous Support: We offer 24/7 availability, ensuring that assistance is always within reach whenever needed.

Client-Centered Approach: Our focus is on enhancing the quality of life for our clients through compassionate and respectful care.

3. How can I get started with your services?

To begin, please contact us directly via phone or email. We will schedule an initial consultation to discuss your needs, develop a personalized care plan, and answer any additional questions you may have.

4. Are your services available throughout New Jersey?

Yes, our services are available across New Jersey. Contact us to find out more about specific locations and service availability in your area.

5. What insurances do you accept?

We accept a variety of insurance plans, including:
– Aetna
– VNA Visiting Nurse Association
– VA U.S. Department of Veterans Affairs
– DDS NJ Division of Disability Services
– Fidelis Care
– United Healthcare
– Amerigroup
– Horizon NJ Health
For specific details about coverage and eligibility, please contact us directly. We can help verify your insurance benefits and answer any questions you may have about our payment options

6. Are you hiring?

Yes, we are always looking for dedicated and compassionate professionals to join our team. If you are interested in career opportunities, please visit our Careers page or contact us directly for more information about current job openings and application procedures.

7. How do you ensure the quality of care provided?

We ensure quality care through rigorous hiring practices, continuous training for our staff, and regular quality assessments. We also work closely with clients and their families to adjust care plans as needed and address any concerns promptly.

8. Can I choose the caregiver for my loved one?

Yes, we strive to match caregivers with clients based on compatibility and specific needs. During the initial consultation, we consider preferences and requirements to ensure the best possible match.

9. What should I do if I have concerns about the care provided?

If you have any concerns or feedback about the care provided, please contact us immediately. We take all feedback seriously and are committed to resolving any issues to ensure the highest level of care.

10. Do you offer services for both short-term and long-term needs?

Yes, we offer both short-term and long-term care solutions. Whether you need temporary support during recovery or ongoing assistance, we can develop a care plan that fits your needs.

11. Are your Medical Adult Day Care centers wheelchair accessible?

Yes, our Medical Adult Day Care centers are designed to be fully accessible, including wheelchair access, to accommodate all participants comfortably and safely.

12. Can your services be customized to fit specific medical conditions?

Absolutely. We work closely with clients and their families to create personalized care plans that address specific medical conditions and individual needs, ensuring the best possible support and outcomes.

13. How do you handle emergencies?

Our team is trained to handle emergencies promptly and effectively. We have protocols in place to ensure that clients receive immediate attention and appropriate care in case of an emergency.